GRUNT is an on-demand local delivery platform built for contractors, trades, suppliers, project managers, and businesses that need materials or supplies moved without pulling someone away from the job.

You arrange your materials with the supplier, request a GRUNT, and an available local driver picks up the order and delivers it to your jobsite or requested location.

GRUNT is especially useful when you need something picked up quickly, your supplier's delivery schedule doesn't work for you, or sending an employee would take someone away from productive work.

Common examples include forgotten materials, additional supplies, replacement parts, urgent jobsite needs, drawings, tools, or smaller deliveries that don't need a traditional delivery truck.

Supplier delivery can be a great option when their delivery schedule works for your project.

GRUNT is designed for the times when it doesn't — for example, when the supplier says "sometime today," their delivery truck is already committed, or you need materials sooner than their next available delivery.

GRUNT gives you another option without requiring your supplier to change the way they operate.

Yes. GRUNT can be used for supplier-to-jobsite, jobsite-to-jobsite, office-to-jobsite, warehouse-to-jobsite, and other local pickup and delivery needs that fit within available vehicle capacity.

No. Construction and the trades are GRUNT's primary focus, but GRUNT can also move other appropriate items that can be safely transported using an available car or pickup truck.

Examples may include parts, supplies, tools, plans, drawings, documents, and other business-related items.

Open the GRUNT app and enter your pickup and delivery information.

Provide the information your driver will need to retrieve the order, select the appropriate vehicle type, review your delivery details, and submit the request.

Providing complete information upfront helps your GRUNT retrieve your order quickly and avoid delays at the supplier.

Yes. Whenever possible, your order should be placed, paid for, and ready for pickup before your GRUNT arrives.

Confirming that the supplier has the order ready can prevent your driver from waiting unnecessarily and help get your materials to you faster.

Provide everything your driver may need to retrieve and deliver the order, including:

• Customer or company name on the order
• Supplier name and correct pickup location
• Order or confirmation number
• Receipt or order confirmation when available
• Barcode or QR code when required
• Item descriptions or quantities when helpful
• Special pickup instructions
• Clear delivery and jobsite instructions

Yes. GRUNT supports both immediate and scheduled delivery requests.

If you already know when materials need to arrive, you can schedule the delivery for a future date and time through the GRUNT app.

Yes. GRUNT supports deliveries involving multiple pickup locations when the order is set up accordingly.

Make sure each pickup location and the information needed at each supplier are entered accurately.

If a material change is needed after an order has been submitted, contact GRUNT before proceeding.

Changes involving pickup locations, delivery locations, vehicle requirements, or other significant order details may require the original request to be canceled and a new order created.

GRUNT uses local drivers with vehicles ranging from cars to mid-size and full-size pickup trucks.

Select the vehicle that safely accommodates the size and quantity of materials being picked up.

Choose a car for smaller items that can safely fit inside the vehicle.

Choose a pickup truck for larger, longer, bulkier, or heavier materials that require an open truck bed.

Yes. Every order must fit safely within the capacity of the selected vehicle.

GRUNT Drivers are required to be able to safely lift individual items weighing up to 60 pounds.

Items that are heavier, bulky, awkward, or reasonably require more than one person may require loading or unloading assistance.

Your driver should not transport an overloaded, oversized, or unsecured load.

If the materials cannot be safely transported using the selected vehicle, the order may require a larger vehicle, a different delivery arrangement, or another GRUNT.

GRUNT is designed primarily for loads that can reasonably and safely be transported using cars and pickup trucks.

GRUNT is not intended to replace flatbeds, box trucks, tractor-trailers, cranes, or specialized freight services for loads requiring that type of equipment.

Pricing is primarily based on the vehicle selected and the distance between pickup and delivery locations.

Your actual order price is calculated using the pickup and delivery information entered into GRUNT.

Yes. Use the GRUNT Delivery Estimator to get an approximate price based on mileage and vehicle type before creating the order.

Estimate your GRUNT delivery →

GRUNT accepts electronic payment through the platform. Payment information is securely processed through GRUNT's payment provider.

Yes. GRUNT provides a payment record for your completed delivery so you have documentation of the transaction for your business records.

No. Tipping is optional.

If your GRUNT provides exceptional service and you'd like to add a tip, you can do so through the platform.

GRUNT can pick up appropriate prepaid and ready-for-pickup orders from local suppliers, stores, warehouses, offices, jobsites, and other pickup locations within the GRUNT service area.

The order must be accessible to the driver and suitable for transport in the selected vehicle.

Yes. Unless a specific GRUNT process states otherwise, merchandise should be paid for directly with the supplier before your driver arrives.

No. Drivers should not personally purchase your materials or make purchasing decisions on your behalf.

Place and pay for the order directly with the supplier before requesting pickup.

Your driver may contact you through GRUNT messaging if the supplier cannot locate the order, requires additional information, says the order isn't ready, or cannot release it.

Stay available while your delivery is active so you can quickly provide any information needed to keep the delivery moving.

Drivers are instructed to reasonably verify that the materials appear to match the order information, check quantities when reasonably possible, and look for obvious visible damage before leaving.

The driver is the transporter, not the purchaser, and cannot make product substitutions or purchasing decisions on your behalf.

GRUNT is built for fast, local delivery. Many deliveries are typically completed within approximately two hours once the order is ready for pickup and an available driver accepts it.

Actual timing can vary based on driver availability, distance, supplier readiness, traffic, order requirements, and other conditions.

Not necessarily.

If the order can be safely unloaded and you provide clear instructions about where it should be left, you may not need to be present.

If the materials require assistance unloading, however, someone must be available at the delivery location to provide the necessary help.

If your order contains heavy, bulky, awkward, or multiple items that cannot reasonably be unloaded safely by one person, make sure someone is available at the delivery location to help.

Your driver may message you before pickup to confirm that unloading assistance will be available.

Your driver will deliver the materials to the drop-off location provided in your GRUNT order and follow reasonable delivery instructions when it is safe to do so.

Provide clear instructions if you want the materials placed in a particular accessible location.

Contact the driver through GRUNT messaging before making any change.

A significant change in destination can affect distance, pricing, timing, or the driver's ability to complete the original order and may require assistance from GRUNT.

Yes. Once a driver accepts your delivery, you can communicate through GRUNT's in-app messaging.

Use messaging to provide pickup information, answer driver questions, confirm unloading assistance, provide jobsite instructions, or address issues during the delivery.

No. Delivery communication can be handled through GRUNT's in-app messaging without requiring you to share your personal phone number with the driver.

GRUNT provides order updates and in-app communication so you can stay informed during the delivery.

Your driver may also message you when information is needed, when an issue occurs at pickup, or when they are on the way.

Yes. Drivers complete proof of delivery through the GRUNT app, including delivery photos.

These photos help document what was delivered, its apparent condition, and where the materials were left.

Delays can occasionally happen because of traffic, supplier wait times, weather, jobsite conditions, or other unexpected circumstances.

Drivers are encouraged to communicate meaningful delays through GRUNT messaging so you know what's happening.

If you believe materials were damaged during the GRUNT delivery, document the issue as soon as possible and contact GRUNT Support.

Photos and delivery information may be requested so the circumstances can be reviewed.

Contact GRUNT Support immediately so the delivery can be investigated and the appropriate resolution determined.

Yes, but cancel as quickly as possible.

Cancellations made after a driver has committed to the delivery may be subject to cancellation charges, driver compensation, and payment-processing fees under GRUNT's current cancellation policy.

First, communicate with your driver through GRUNT messaging when the issue relates to pickup or delivery instructions.

If the issue cannot be resolved with the driver or requires GRUNT assistance, contact GRUNT Support.

GRUNT Customer Support:

Phone: 850-749-5310

Email: [email protected]

You can also contact GRUNT through the Contact section of the GRUNT website.

Yes. The GRUNT app is available for both iOS and Android devices.